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Importer Support

B2B Import & Wholesale FAQs

How are visual Sortex quality grades determined?

Our sorting plant in Ahmedabad (Narol) uses visual CCD camera scanners that isolate color variations, seeds, and stems — matching EU and US import limits for uniform export-grade appeal.

Can we request customized mesh sizes or oil percentages?

Yes. We process custom orders at our Narol mill — controlling grinding parameters for ASTA color units, curcumin metrics, or oil fractions to meet your market specifications.

What is the typical B2B sample policy?

We supply free pre-shipment laboratory samples (typically 100g–200g pouches). International courier charges are handled by the buyer and credited upon container contract finalization.

What is the shelf life and warehouse storage conditions?

Double-laminated barrier bags extend shelf life to 18–24 months. Store in cool, dry, well-ventilated warehouses away from direct sunlight and humidity.